Criteria of membership
To become a member, you should offer your customers at least the following 6 guarantees:
- Clear offer & guarantee
Each product and / or service has a clear description that corresponds to the reality, as well as a customer’s understandable guarantee policy.
- Clear ordering process
The ordering process takes place via unambiguous steps. It is clear what customers are ordering before entering into a purchase obligation.
- Prices are clear
Customers will be well-informed about any additional costs, such as shipping, payment, policy or administration costs. So no unpleasant costs afterwards.
- Careful handling of personal data
The company has a maximum best effort’s obligation to ensure safe transport, safe processing and safe storage of personal data. Moreover, customers can easily unsubscribe from commercial emails.
- Easy to get in contact
The name, address and phone number of the company are easy to find and displayed transparently. It is possible to contact the company quick and easy.
- Trust Badge
The service of the Trust Badge has to be implemented on your company website, so that the customers can use our service Check Before Select. An introduction of how to implement the Trust Badge can be found here: Implement the Trust Badge